At TBG, we understand the importance of maximizing your business priorities. Our Business Process Improvement (BPI) team is here to assist you in making the changes from legacy systems and processes, train and develop staff, and gather information and fact-finding.

Our BPI process starts with understanding your current business operations and identifying areas of inefficiency. This can include processes that are redundant, time-consuming, or that don't add value to your business. Once these areas have been identified, our team works closely with you to recommend changes that can help improve performance.

We also assist in the transition of legacy systems to digital systems, this involves the change management, training and development of staff to use new technologies, data migration, and testing to ensure the systems are working effectively.

Our team of experts is trained to identify process inefficiencies and recommend changes that can help improve performance, making your business more efficient and productive. By focusing on BPI, you can reduce costs, improve customer service, and increase revenue.

In addition to improving processes, we also provide training and development of staff to use new technologies, and ensure a smooth transition to digital systems. This will help your business to stay competitive in today's digital landscape.

At TBG, we are dedicated to helping you make the most of your business priorities and be successful in your transition to digital. Contact us today to learn more about how we can help your business improve its performance and transition to digital.

We understand that not all businesses are the same and that's why we provide tailor-made IT solutions that are specifically designed to meet the unique needs of our clients.

Our consulting services can assist businesses of every size and deliver the solution you've been looking for. Here are a few examples of how we can help:

Homegrown software integration: Many businesses have developed custom software applications to support their operations, but these applications may not integrate with the other off-the-shelf systems. Our team can help integrate your custom software with other systems, ensuring that all of your IT systems work together seamlessly.

Manpower management: Not sure if you have the manpower to manage your network or infrastructure? Our team can provide remote or on-site management of your network and infrastructure, including monitoring, maintenance and troubleshooting, so you can focus on running your business.

Design validation: Are you unsure of the design of your IT infrastructure? Our team of experts can validate the design of your IT infrastructure, identify any potential issues and recommend changes to ensure the design meets your business needs.

We take the time to understand your specific needs and goals, and work with you to develop a comprehensive solution that meets your business' demands. Our team of experts can also provide training and support to ensure that your IT staff are able to fully utilize the new technology and its capabilities

TBG understand the importance of protecting your business from cyber threats. That's why we've partnered with some of Western Australia's home grown heroes to provide a range of Cyber Security methodologies and protection for small to medium businesses.

Our Cyber Security services include:

Threat management & detection services: We can help you proactively identify and manage cyber threats, and reduce your exposure to risks. We provide threat intelligence and management services, and use advanced tools to detect and respond to potential threats.

Hardware & Software vulnerability detection: Our experts can perform regular vulnerability assessments to identify and mitigate risks in your IT infrastructure. We use specialized tools to scan your network and identify vulnerabilities in your hardware and software systems.

Watch & Alert services: Our Watch & Alert services are designed to monitor your network 24/7, and detect potential security threats. Our team of experts can analyze logs, events and alerts, and respond quickly to potential threats.

Alert & React services: In addition to watching and alerting, our Alert & React services also respond to potential threats. We can provide incident response planning, incident management, incident forensic investigation, and incident communication. This includes support for incident recovery and incident closure.

Our team of cyber security experts can work with your business to develop a security strategy that meets your needs and goals. We can help you to protect your IT infrastructure, your data, and your business operations from cyber-attacks.

TBG understand that resources come and go, and that this can add additional pressure and stress to a project or deployment. With over 18 years of experience in the industry, our team understands the challenges that businesses face when it comes to managing resources.

That's why we offer ad-hoc site and resource requirements, to provide our clients with flexible, on-demand support for their IT needs. Whether you need additional resources for a short-term project or to support your existing team, our team of experts can help.

We have staff available to cover short term or long term projects, including Site Supervisors, Engineers, Project Managers, and many more. Our team is highly skilled and experienced, and can provide support for a wide range of IT projects and deployments.

If you need a resource urgently, please contact us today. We will do our best to understand your requirements, and provide you with the resources you need, as soon as possible. We pride ourselves on providing a prompt and efficient service, and our team is committed to helping you meet your project deadlines and objectives.

IT infrastructure is the backbone of your business, and that's why we offer a wide range of options when it comes to upgrading your infrastructure. Our team of experts can work with you to identify and procure the hardware and software infrastructure you need to support your operations.

We have a large network of partnerships to choose from when it comes to your next IT infrastructure upgrade, with access to over 25 vendors, including:

Networking: We offer a wide range of networking equipment from industry-leading vendors such as Cisco, HP Aruba, Ubiquity, Juniper, Netgear, Mist, etc. Our team can help you select and configure the networking equipment you need to support your business operations, including routers, switches, and wireless access points.

End User Computing: We also provide a wide range of computer hardware from vendors such as Dell, HP, Lenovo, MSI, Acer, Asus and many more. Our team can help you select the right computers to meet your business needs, whether you need desktops, laptops, servers, or mobile devices.

Data storage, Backup and Cloud solutions: Our team have the expertise to provide and assist our client with solutions that cater to their data storage needs, including external storage devices, NAS and SAN, Cloud backup solutions, including AWS, Azure and more.

We can help you with your IT infrastructure procurement, from selecting the right equipment to configuring and deploying it. We can also provide ongoing maintenance and support to ensure the smooth running of your infrastructure.

Our team of experts are trained and experienced in working with a wide range of vendors and can provide impartial advice on the best solution to meet your business needs.

A WiFi audit is a service designed to evaluate your current WiFi service and offer a detailed analysis of the network signal. The purpose of a WiFi audit is to identify any issues with your current WiFi setup, and provide recommendations for improving your network's performance.

At TBG, we offer WiFi audits conducted by skilled engineers who are trained to provide you with the following:

Evaluation of the existing design, implementation, and surroundings: Our engineers will conduct a thorough evaluation of your current WiFi setup, including the design, implementation, and surrounding environment. This helps us to identify any potential issues that may be impacting your network's performance.

Site survey and spectral analysis: We will conduct a site survey of your premises to identify the location of wireless access points and other wireless devices. Our engineers will also conduct a spectral analysis of your network to identify any interference from other wireless devices or sources.

Diagnosis of reported WiFi issues: If you have any reported WiFi issues, our engineers will work to diagnose and identify the root cause of the problem.

Analysis of results and recommendations: Once the audit is complete, our engineers will analyze the results and provide you with a detailed report. This report will include a summary of the findings, any identified issues, and recommendations for improving your network's performance.

The audit report will also include a comprehensive action plan of the steps to be taken to address any identified issues, whether it is a RF signal, coverage or security.

WiFi audits are an effective way to ensure that your network is performing at its best and to identify any issues that may be impacting your business's productivity.

Having a comprehensive wireless design prior to installation is crucial in delivering a reliable and efficient WiFi service to your business. At TBG, we realise the importance of a properly designed and configured wireless network, which is why we offer wireless design and configuration services.

Our wireless design service is provided by our in-house engineers who are trained to provide you with a detailed design that takes into account your unique business requirements. Our wireless design service includes:

Bill of Materials for procurement: Our engineers will provide you with a detailed bill of materials that includes all the hardware and software required for the wireless network, including access points, controllers, and other networking equipment. This will help ensure that you have everything you need for the installation.

Location placement of Access Points: Our engineers will conduct a site survey of your premises and provide recommendations for the optimal location of access points, taking into consideration factors such as signal strength, coverage, and building layout.

Spectral coverage and interference: Our engineers will conduct a spectral analysis of your network to identify any potential interference from other wireless devices or sources. They will also design the network to minimize any potential interference and ensure a high-quality wireless experience for your users.

Our team will work closely with you to understand your business needs and goals, and provide you with a wireless design that meets your requirements. We also offer wireless configuration services to ensure that the wireless network is set up correctly and optimized for your business.

Deploying a new wireless network is just one step in the process of providing your business with the technology it needs to succeed. Once your design is complete, our services don't stop there. We also provide end-user computing services to ensure that your wireless network is configured, deployed and optimized for your business needs.

Our deployment services include: Configuration & placement of Access Points: Our team of experts will ensure that your access points are configured and placed according to the design, maximizing the coverage, and performance of your wireless network.

Configuration & Deployment of WiFi network: Our team will take care of configuring and deploying your wireless network, including setting up SSIDs, VLANs, security, and other network parameters, to ensure that your wireless network is set up correctly and optimized for your business.

Remediation of signal noise & interference: Our team will also identify and address any potential signal noise or interference issues that may impact the performance of your wireless network, This can include RF signal analysis and optimization of the wireless network using specialized tools, to ensure that your wireless network is stable and reliable.

Our team of experts is available to provide ongoing support and maintenance to ensure the smooth running of your wireless network, monitoring network performance, troubleshoot any issues that may arise and provide remote or on-site support when needed.

Upgrading your company’s computers can be an important step in keeping your business running smoothly and efficiently. But it can also be challenging to know what you need for your staff and how to manage the upgrade process. At TBG, we aim to simplify these challenges and that's why we offer a wide range of managed services to help you upgrade your computers and manage your end-user computing needs.

Our services include:

Desktop roll-outs: Our team can help you plan and execute a desktop roll-out, regardless of whether it's a small number of devices or a large-scale deployment. We will work with you to identify the hardware and software that meets your business needs and budget, and provide logistics support, site preparation and installation, testing, and post-deployment support.

Deployment services: Our experts will ensure that your new devices are properly configured and deployed, including setting up the operating system, software, and security settings.

Microsoft Office 365 Management: We offer Office 365 management service which includes setup, migration, and ongoing management. This service can include mailbox provisioning, Exchange Online setup, licensing, and ongoing support.

Configuration services: Our team can provide configuration services for a wide range of software and hardware, including desktop and laptop computers, mobile devices, and other end-user computing devices. We can help you to configure your devices to meet your business needs and ensure that they are fully operational and secure.

We are committed to providing our clients with a comprehensive range of services to help them manage their end-user computing needs